01
Answer after hours
Keep a professional response available nights, weekends, and during jobsite hours.
24/7 contractor call coverage
An answering service for contractors that turns calls into scheduled work.
SiteJobr answers when your team is on a roof, driving between jobs, or done for the day. The AI receptionist collects the caller and property details, understands the service request, offers estimate times, and keeps the call record connected to your sales workflow.
No credit cardU.S. roofing workflowsCancel anytime
02
Qualify the request
Collect contact, property, service, urgency, and appointment details in a consistent flow.
03
Keep follow-up visible
Save the call outcome in the same system used for leads, estimates, jobs, and invoices.
Direct answer
What is a contractor answering service?
A contractor answering service handles inbound business calls when office staff or field crews cannot answer. SiteJobr adds an AI receptionist to that role: it follows your configured call flow, captures the reason for the call, qualifies a potential job, and can record an estimate appointment outcome instead of only taking a message.
Unlike a disconnected call center, SiteJobr stores the recording, transcript, summary, caller details, and booking result beside the customer and lead workflow. Your team can see what was promised and take the next action without listening to every call or re-entering the same information.
Connected workspace
The page promise matches the product workflow.
SiteJobr keeps the customer, property, lead, job, communication, documents, invoice, and payment history connected. Teams can move into the detailed workflow without rebuilding the record in a different tool.
Sample SiteJobr workspace
Monday overview
Keep every job moving
Open leads
18
4 need follow-up
Scheduled jobs
7
This week
Estimates out
$84.2k
Awaiting approval
Collected
$31.8k
This month
Jobs in motion
Sales, production, and payment status together
Anderson Residence
Full roof replacement
Crew scheduledMartinez Residence
Storm damage inspection
Estimate sentOak Street Retail
Commercial repair
Deposit paidAI receptionist active
Calls route into the lead workflow
Customer inbox
Text history stays with the customer
Product capabilities
More useful than a message slip
Contractors need context, not another notification that someone called. SiteJobr gives the office a structured record that can move into estimating and production.
Custom business greeting
Use your company name, service area, hours, and preferred call instructions.
Lead intake questions
Ask for the caller's name, callback number, property address, project type, and timing.
Estimate booking
Offer configured availability and retain the selected appointment outcome for follow-up.
Human transfer
Route a caller to a person when your rules call for a live handoff.
Call records
Retain status, duration, recording, transcript, summary, and captured lead details.
Connected contractor CRM
Continue from the call into customer management, estimates, jobs, billing, and reviews.
How it works
From ringing phone to an owned next step
Set the rules once, then give every inbound opportunity a clear place to land.
- 01
Configure
Add your greeting, business details, service area, availability, and transfer preferences.
- 02
Answer
The AI receptionist responds on the dedicated business number and follows your intake flow.
- 03
Capture
Caller, property, project, appointment, and conversation details are saved in SiteJobr.
- 04
Follow through
Your team reviews the result, advances the lead, prepares an estimate, or returns the call.
Buying and operating guidance
Choose call coverage that fits a field business
A general answering provider may be enough when you only need a name and callback number. A contractor-focused workflow matters when the next questions involve the property, type of work, service area, appointment availability, and whether the request belongs in the sales pipeline.
SiteJobr is designed for U.S. roofing and exterior contracting teams. Voice service can begin after number provisioning. Two-way business texting and automated SMS review requests activate only after the required carrier registration and approval steps are complete.
Continue researching
Related roofing workflows
Common questions
Contractor Answering Service FAQ
Straight answers about the workflow, availability, and where provider or plan requirements apply.
Does SiteJobr answer contractor calls 24/7?
Yes. Once voice service is provisioned and activated, the AI receptionist can answer inbound calls around the clock using the company's configured greeting and intake instructions.
Can it book estimate appointments?
Yes. The call flow can offer configured availability and save the requested appointment outcome. Your team can review the booking and continue the lead workflow in SiteJobr.
Can a caller reach a real person?
Yes. Human transfer can be configured for situations where the caller asks for a person or your routing rules call for a live handoff.
Do I get the call recording and transcript?
SiteJobr can retain the call status, recording, transcript, summary, duration, and the intake details captured during the conversation.
Is texting available immediately?
Calling can work after the number is active. Business SMS remains pending until carrier registration, campaign approval, and number assignment are complete.
Put the workflow into one operating system.
Start with a 14-day trial. No credit card required.